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Request & Cancellation

Cancellation of orders is solely dependent on the buyer’s choice. The buyers have to intimate the seller about the cancellation in advance. In case of cancelling a deal on OXDIS, the customer has to show proper reason with justified feedback.

In case of failure of any product’s delivery from the merchant’s side then he/she has to cancel the order on OXDIS mentioning proper reason of such failure. If the vendor fails to offer applicable discount to the customer then he/she would be blacklisted and expelled from the agreement. Although the cash back policies would be decided by the merchant but customers would be able to get back the fund only if –

        He/she has already purchased a Plus Card from the company then the PC could be used by him/her to get points and coupons.
        The customer is not able to redeem his/her coupon then the PC must be returned to the company and the money would be directly refunded to the registered account of the customer.

For any further queries related to cancellation and refund issues, you may visit the official website of OXDIS.